Privacy Policy

Scope

This policy describes information collected through Jenna Galligani’s coaching and speaking website, forms, booking pages, class registration, and related messages. It does not replace the separate privacy notices or intake documents used for counseling services through Holistic Awakenings.

Information you provide

When you request a guide, make an inquiry, book a call or coaching session, or register for a class, you may provide your name, email address, phone number, scheduling preferences, and payment information. Intake forms may also ask about your goals, questions, or event plans. Messages you send and booking or purchase history may be kept with your contact record.

Share only what is needed for the request. Please do not put medical records, full payment-card details, or highly sensitive personal information in ordinary inquiry forms or email.

How information is used

• To deliver a resource you requested and respond to your inquiries.
• To arrange appointments and classes, process purchases, and manage session balances.
• To send confirmations, reminders, meeting details, cancellations, and service follow-up.
• To send promotional email when you have chosen to receive it.
• To keep business records, resolve questions or disputes, and meet applicable obligations.

Systems and service providers

The website and related forms, booking, contact records, and automated messages use Good Ground, a GoHighLevel-based platform. Payment providers process checkout payments, and meeting services such as Zoom support virtual appointments. Information needed to provide these services is handled through those systems.

Authorized service providers supporting website operation, scheduling, communications, payment processing, and business administration may process information for those purposes. They may also have their own privacy terms. This notice should be read together with any notice shown at checkout or by the meeting provider.

Website technology and cookies

The website and embedded forms or booking tools may use cookies, browser storage, and technical information such as device, browser, and network details to function and maintain security. You can manage cookies through your browser, although blocking them may affect booking or checkout.

Any additional analytics, advertising, or email engagement tracking must be identified in the final policy after the launch configuration is checked.

Email preferences

You may unsubscribe from promotional email through the unsubscribe option in the message or by contacting Jenna. Service messages needed for an existing booking, purchase, cancellation, or refund are separate from promotional email.

Access, corrections, and deletion requests

Email Jenna to ask about information associated with you, correct your contact information, or request deletion. Your identity may need to be verified before a request is completed. Some records may need to be retained for transactions, disputes, or legal obligations. Rights and available responses depend on applicable law.

Retention and security

The final retention schedule will identify how long inquiry, booking, purchase, and coaching records are kept. Records should be limited to what is needed for the services and applicable obligations. No online system or transmission can be guaranteed completely secure.

Other websites and changes

Links to other websites lead to services with their own privacy practices. Updates to this policy will be identified by a revised date. Material changes to how previously collected information is used will be handled as required by applicable law.

Contact

For questions about these policies, contact Jenna Galligani at [email protected].

Mailing address: 961 Marcon Blvd, Suite 312, Allentown, PA 18109.